CJB Cleaning Services of Raleigh

Privacy Policy

Effective Date: August 17, 2025

CJB Cleans (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you use our website, services, and communication channels.

Information We Collect

  • Personal Information: Name, phone number, email address, service address, and payment details when booking services.

  • Non-Personal Information: Browser type, device information, and site usage data collected through cookies or analytics tools.

How We Use Your Information

  • To schedule and deliver cleaning services.

  • To communicate with you regarding your appointments or inquiries.

  • To process payments securely.

  • To improve our website, services, and customer experience.

  • To comply with legal requirements.

Information Sharing

We do not sell, rent, or trade your personal information. We may share data only with:

  • Service providers who assist in delivering our services (e.g., payment processors).

  • Authorities, if required by law or to protect our legal rights.

Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You may request to access, update, or delete your personal information at any time by contacting us at info@cjbcleans.com.

Contact Information

If you have questions about this Privacy Policy, please contact us:


Terms & Conditions

Effective Date: August 17, 2025

These Terms & Conditions (“Terms”) govern your use of services provided by CJB Cleans. By booking our services, you agree to these Terms.

Services

CJB Cleans provides professional residential and commercial cleaning services. Service availability may vary by location.

Appointments and Cancellations

  • Appointments can be scheduled by phone, email, or online.

  • A minimum of 24 hours’ notice is required to cancel or reschedule.

  • Missed appointments without notice may be subject to a cancellation fee.

Payments

  • Payment is due at the time of service unless otherwise agreed in writing.

  • We accept approved payment methods communicated at the time of booking.

Liability

  • While our team takes great care in delivering services, CJB Cleans is not responsible for pre-existing damage to property or items.

  • We carry insurance to cover incidents directly caused by our staff during service.

Customer Responsibilities

  • Provide access to the property at the agreed-upon service time.

  • Secure pets and valuables during service.

  • Communicate any special cleaning instructions in advance.

Changes to Terms

We may update these Terms periodically. Continued use of our services after changes indicates acceptance of the revised Terms.

Contact Information

If you have questions about these Terms & Conditions, please contact us: